NB Power is modernizing New Brunswick’s electrical grid by deploying smart meters across the province. As of March 2025, over 220,000 smart meters have been installed since the mass rollout began on November 1, 2023. ​
NB Power

Smart meters resemble traditional meters but offer two-way communication over a secure network, providing real-time data on electricity consumption. This enables customers to monitor and manage their energy usage more effectively, with access to detailed consumption information in 15-minute intervals. ​
NB Power
NB Power

While many customers appreciate the enhanced insights and control over their energy consumption, some have reported concerns. For instance, a customer noted a 75% increase in their power bill following the installation of a smart meter. In response to such issues, NB Power initiated an independent assessment in February 2025 to ensure billing and metering accuracy. ​
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NB Power

To address questions and provide information, NB Power has been conducting information sessions across the province. These sessions offer customers the opportunity to learn more about smart meters, their benefits, and to voice any concerns. ​
NB Power

As the rollout continues, NB Power aims to enhance the efficiency and reliability of the electrical grid, empowering customers with better tools to manage their energy consumption.​
NB Power